In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes, users are informed that the European Commission provides an Online Dispute Resolution platform.
Consumers may access this platform through the following link:
https://ec.europa.eu/consumers/odr/
Through this platform, consumers may submit complaints related to contracts for purchases or services carried out online.
For any questions or complaints, users may also contact Vetonia directly at:
This document is provided in English for informational purposes. In case of discrepancy, the Spanish version shall prevail.
